Privacy Policy

Protection of collected data (GDPR)

The website complies with the RGPD regulations which came into force on May 25, 2018. We inform the users of this site and our customers that the data is collected either to improve the user experience, to allow monitoring requests or the management of customer’s accounts.

Use of Data

The Publisher may use your personal data in order :

  • To manage the relationship between us : offer, order or request (ticket) processing, information regarding special events, or when you are in contact with us (creation of your customer’s account or tchat). 
  • To improve our Site, products or services (especially by the use of cookies)

Who we share Data with

The Publisher may share your Data with the following groups of people for the following reasons :

  • Our employers, agents to treat customers quotations and orders, to collect their opinion
  • Sub-contractors such as the Hoster to facilitate Data collect and treatment. These sub-contractors are all located in the European Union. They are concerned, in the same way as the Publisher, to be in compliance with the European General Data Protection Regulation (GDPR of 2016, April the 27th).

Neither the Publisher nor its sub-contractors can sale visitors and users Personal Data.

Your rights

Further to the GDPR, you have the following rights regarding your data :

  • Right to access : you can request copies of the information we hold about you at any time at the email here below specified. We won’t charge you for this, unless your request is « manifestly unfounded or excessive ».
  • Right to correct : right to have your Data rectified if it is inaccurate or incomplete.
  • Right to erase : you can request that we delete or remove your Data from our systems.
  • Right to object or restrict our use of your Data : you can object and ask us to limit the way in which we can use your provided Data in accordance with the assumptions provided by the GDPR and provided that this right is based on legitimate reasons.
  • Right to Data portability : you can ask that we or transfer your Data in any usually used IT form.

To exercise any of your rights set out above, please contact us via our Standard Form on our Site or by sending an email to our DPO :

Any request should be sent with a copy of your valid ID Card and with the specification of the address the Publisher can contact you.

We will not charge you for this, unless your request is “manifestly unfounded or excessive”.

Where we are legally permitted to do so, we may refuse your request ; and we will explain you the reasons why.

If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant personal data protection authority. For France, it is the CNIL :   

Data retention

The publisher will only hold your Data for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.

Even if we delete your Data, it may persist on backup or archival media for legal or regulatory purposes.

Links to other websites

This website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to you use of such websites. You are advised to read their condition of use and privacy policy or statement prior to using them.


This Website may place certain Cookies on your computer. Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies.

You may, if you wish, refuse or deny consent to the placing of Cookies, however certain features of the Website may not function fully or as intended.

All collected data will only be used to follow the volume, type and configuration of the Site’s use, to develop its design and more generally to optimize the service we offer you.

The following Cookies exist on the Site : 

Google Analyticto measure the website’s audience. This help us to improve the way our Website works, and your way to use it.
Frameword codeigniterto recognize visitor and improve his way to use it.
Smartsuppsto recognize the chat’s users
Cookie consentto keep your consent regarding cookies

You can find further information regarding Cookies at the following link :

Contact Us

For any question, information on the products or services presented on our Website, you can send an email to :